Trouble with import of audio files in Soundshaper

[Aila]

I recently downloaded Soundshaper 6. After i had it installed in 2 days i wouldn't open because of "Missing/cant find Bass.ddl files" which i find very odd since the files where in the same folder as the program itself.

i tried reinstalling Soundshaper. this helped partly, now i am able to open it, if i open it directly from the folder i have it in, but it still wont open if drag the program out of the folder. Now there's just another problem. when trying to get soundfiles (Wav. 16bit 44k hz; export from Audacity) into Soundshaper, both when "importing them" and when dragging them, it first shows a message saying "failed to copy new source file" and then "File doesnt exist".

Any guesses to what might be going on?

[Robert Fraser]

Hi Aila, Please see my reply to a similar thread under "PC Installation": Topic: cant import files.

Regarding bass.dll, it simply has to be in the same folder as Soundshaper.exe and the installation puts it there. I'm sorry you had an issue with this and I'm glad your re-installation seems to have fixed it. The Bass library is 3rd-party and it's possible we may need to ship a more up-to-date version, but I've not had problems with it to date. I'd be interested to hear from any others who've had a problem with Bass.

Regarding the copy issue, if there's a fundamental problem, I'd like to get to the bottom of it and fix it, but as I show in the other thread, the command line is very straighforward so I think it will be something else - either incompatible file types or spaces in the file path. How are you "exporting" from Audacity to Soundshaper? I would tend to export from Audacity to some folder and then drag that file into Soundshaper - I don't know of a more direct way.

[Aila]

Hi Robert
i've tried the things mentioned in your previous response, however i still cant get it to work. It  still writes "failed to copy new source file" and then "File doesn't exist".

The way i get the files from Audacity to Soundshaper, is in the same way as you mention in your reply.


 

[Robert Fraser]

Hi Aila,
Could you send me an example of a file that doesn't work? (Email can be found at soundshaper.net). Also, can you send me a note of the path of your CDP programs.   I need to test this for myself with an actual file.

Thanks,
Robert

[Aila]

I have sent you the soundfile in an email

I hope that it's these you meant,
CDP programs:
C:\Users\kostp\OneDrive\Desktop\Cdp ss\Temp

[Robert Fraser]

Hi Aila,
No email has come through yet (but sometimes these things are slow).
You've given me the path of your temp folder. I would like to check your CDP programs folder (go to Options | Settings, it should be listed there).
I'm not happy that the temp path has a space in it - could you not rename the \CDP ss\ bit to \CDPss\ ?
Also, your temp folder seems to be using OneDrive - for good reasons no doubt -  but I hope that's not slowing things down if it's syncing to the cloud. That might be the root of the problem.
Thanks,
Robert

[Robert Fraser]

Hi Aila, I still don't seem to have received your email. The current email address can be found on the Contacts page at www.soundshaper.net. Looking forward to getting this issue fixed! Robert

[Aila]

hello again,
after I read your previous message i've found out that my computer apperently stores everything automatically in Onedrive, including the folder i downloaded Soundshaper in. Im going to look into it next week.

im quite at a loss as to why it saves everything in Onedrive so if you've got any ideas how stop it i would greatly appreciate it, although i also understand that this isn't what this forum "is for"

Aila

[Robert Fraser]

Hi Aila,
There are some instructions here about unlinking OneDrive:
https://support.microsoft.com/en-gb/office/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0

I would suggest caution before tinkering with any Windows setup though! On my own machine, the link between its internal OneDrive folder and syncing this to the cloud got broken somehow and I'm happy to keep it that way, as I can still access the actual cloud OneDrive by signing in to my Microsoft account in a browser. I've no wish for all my junk files to be sent to the cloud and clog up my limited space there.
 
Previously, you seemed to have set your temp. folder within OneDrive and I really wouldn't recommend this. However, I can't say for sure that this is the root of your problem and it would still be helpful if you could send me one example of a file that won't load. There have been instances in the past where copysfx is not able to read the file and it's important that we can rule this out.

I had wondered initially that slow loading could be the issue, but on re-examining the code Soundshaper does check twice to see if the file is there - after a 1" delay, which is enormously long for a modern computer.
Robert

[Aila]

hello again
i fixed the onedrive problem. turns out i just needed to put everything onto an external harddisc and delete onedrive. Soundshaper works now too, so you where probably right about it being stored in the cloud being the root of the problem.

thanks a lot for the help, and patience!

Aila

[Robert Fraser]

Thanks for your feedback, Aila. Glad to know you've resolved the issue now.