Author Topic: Trouble with import of audio files in Soundshaper  (Read 362 times)

Aila

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Trouble with import of audio files in Soundshaper
« on: July 11, 2024, 12:29:52 AM »
I recently downloaded Soundshaper 6. After i had it installed in 2 days i wouldn't open because of "Missing/cant find Bass.ddl files" which i find very odd since the files where in the same folder as the program itself.

i tried reinstalling Soundshaper. this helped partly, now i am able to open it, if i open it directly from the folder i have it in, but it still wont open if drag the program out of the folder. Now there's just another problem. when trying to get soundfiles (Wav. 16bit 44k hz; export from Audacity) into Soundshaper, both when "importing them" and when dragging them, it first shows a message saying "failed to copy new source file" and then "File doesnt exist".

Any guesses to what might be going on?

Robert Fraser

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Re: Trouble with import of audio files in Soundshaper
« Reply #1 on: July 11, 2024, 02:31:08 PM »
Hi Aila, Please see my reply to a similar thread under "PC Installation": Topic: cant import files.

Regarding bass.dll, it simply has to be in the same folder as Soundshaper.exe and the installation puts it there. I'm sorry you had an issue with this and I'm glad your re-installation seems to have fixed it. The Bass library is 3rd-party and it's possible we may need to ship a more up-to-date version, but I've not had problems with it to date. I'd be interested to hear from any others who've had a problem with Bass.

Regarding the copy issue, if there's a fundamental problem, I'd like to get to the bottom of it and fix it, but as I show in the other thread, the command line is very straighforward so I think it will be something else - either incompatible file types or spaces in the file path. How are you "exporting" from Audacity to Soundshaper? I would tend to export from Audacity to some folder and then drag that file into Soundshaper - I don't know of a more direct way.

Aila

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Re: Trouble with import of audio files in Soundshaper
« Reply #2 on: July 11, 2024, 07:05:58 PM »
Hi Robert
i've tried the things mentioned in your previous response, however i still cant get it to work. It  still writes "failed to copy new source file" and then "File doesn't exist".

The way i get the files from Audacity to Soundshaper, is in the same way as you mention in your reply.


 


Robert Fraser

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Re: Trouble with import of audio files in Soundshaper
« Reply #3 on: July 11, 2024, 08:29:42 PM »
Hi Aila,
Could you send me an example of a file that doesn't work? (Email can be found at soundshaper.net). Also, can you send me a note of the path of your CDP programs.   I need to test this for myself with an actual file.

Thanks,
Robert


Aila

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Re: Trouble with import of audio files in Soundshaper
« Reply #4 on: July 11, 2024, 08:44:08 PM »
I have sent you the soundfile in an email

I hope that it's these you meant,
CDP programs:
C:\Users\kostp\OneDrive\Desktop\Cdp ss\Temp

Robert Fraser

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Re: Trouble with import of audio files in Soundshaper
« Reply #5 on: July 12, 2024, 10:18:07 AM »
Hi Aila,
No email has come through yet (but sometimes these things are slow).
You've given me the path of your temp folder. I would like to check your CDP programs folder (go to Options | Settings, it should be listed there).
I'm not happy that the temp path has a space in it - could you not rename the \CDP ss\ bit to \CDPss\ ?
Also, your temp folder seems to be using OneDrive - for good reasons no doubt -  but I hope that's not slowing things down if it's syncing to the cloud. That might be the root of the problem.
Thanks,
Robert


Robert Fraser

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Re: Trouble with import of audio files in Soundshaper
« Reply #6 on: July 13, 2024, 10:57:01 AM »
Hi Aila, I still don't seem to have received your email. The current email address can be found on the Contacts page at www.soundshaper.net. Looking forward to getting this issue fixed! Robert

Aila

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Re: Trouble with import of audio files in Soundshaper
« Reply #7 on: July 19, 2024, 11:55:48 PM »
hello again,
after I read your previous message i've found out that my computer apperently stores everything automatically in Onedrive, including the folder i downloaded Soundshaper in. Im going to look into it next week.

im quite at a loss as to why it saves everything in Onedrive so if you've got any ideas how stop it i would greatly appreciate it, although i also understand that this isn't what this forum "is for"

Aila